Family and visitor guidelines.

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The Corewell Health care team understands how important visitors are to support healing, comfort, care coordination and discharge planning for our patients. If you are planning to visit or accompany a patient to a Corewell Health facility, please review the information listed below (these guidelines do not included Helen DeVos Children’s Hospital): 

  • The number of people at the bedside is dependent on but not limited to the individual patient needs/circumstances, unit activity, available space, and maintaining a safe environment. There may be circumstances that require restrictions or special limitations. Please ask your care team if you have any questions.
  • Adult emergency department: two visitors
  • Visitors to COVID+ patients should follow PPE requirements
  • Sick visitors to all patients are discouraged to visit
  • In certain circumstances, sick visitors (including those with COVID) may be allowed:
  • Women’s Services:

1)   Up to 4 visitors/time at the bedside in Labor and Deliver

  1. An ill or COVID+ support person may remain with the laboring mother and infant
  2. Support person must always wear an isolation mask and must stay in the patient’s room
  3. Patient’s room will be put into Severe Respiratory Precautions
  • Additional visitor restrictions may be enacted by leadership based on need during cohorting situations, etc.

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Ensure you are a healthy visitor upon arrival.

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Masks are optional for patients and visitors at all Corewell Health sites, except for at long-term care and skilled nursing facilities. Stations with free masks are available at entrances for all who choose to use them.

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Visit between 6 am and 9 pm. All pediatric patients are allowed one adult visitor overnight. One adult visitor is permitted to stay overnight for all non-COVID-19 patients in private rooms.

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We request that no more than two visitors are present at the patient’s bedside at a time.

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Minor visitors—those ages 15 years and younger—are not permitted for COVID-19 patients. Visitors who are younger than 12 years old must have a supervising adult with them at all times who is not the patient.

Frequently asked questions

How are COVID-19 guidelines for patients and visitors in hospitals and care sites determined?
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Can I have a virtual visit with a patient?
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If I am not able to visit my loved one, how can I connect with them?
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Are there digital tools I can use to help my loved one with their care?
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